The employee assistance program is administered by an outside firm.  The provider offers confidential, professional assessment, referral and counseling services on a one-on-one basis.

The employee assistance program can help you and your Eligible Dependents with:

• family or marital problems
• job-related issues
• drug or alcohol abuse
• stress, anxiety, depression, or other emotional problems.

Program counselors are available for appointments during business hours and are on call for emergencies 24 hours a day, 7 days a week.

When you call the employee assistance program, you will be encouraged to make an appointment to meet with a trained counselor in person.  If you decide to meet face-to-face, you will be offered an appointment with a program counselor within five days.  In an emergency, a counselor will be available to meet with you as soon as possible.

Together, you and the counselor will discuss your concerns and decide the appropriate course of action.  You may decide no additional services are needed, or you may choose to meet with a program counselor for up to four additional sessions (for a maximum of five sessions per personal problem per year).  If necessary, the employee assistance program can also help you identify specialized services.